If you’ve worked with the Avada theme, you’ve probably had to deal with the missing icons ( ie: pesky little squares). No worries, there are a few scenarios when Font Awesome icons or Custom Fonts might not show up. Read below to see the most common causes of this issue and how to fix it.
Fonts Hosted On Different Domain
All browsers require fonts to be hosted on the same domain (and a sub-domain is considered a separate domain name). If your Font Awesome Icons or custom fonts are not showing up in a certain browser (mainly Firefox or IE), then you have two solutions for the issue.
1. Host the font on the same domain as the domain where the website is accessed.
2. Create or edit the .htaccess file in the root folder on the same domain where the fonts are hosted, and add the following code into it:
Header set Access-Control-Allow-Origin “*”
Font Awesome Subsets Not Selected
Another scenario when the Font Awesome icons do not show, is when no Font Awesome font subset is selected in the Theme Features section of the Theme Options (Avada > Theme Options > Advanced > Theme Features > Font Awesome). Ensure at least one subset is selected.
After Site Migration
In some cases, when users migrate sites, the Font Awesome files can still show a path to the old site, and this causes the font to now show. Resetting the Fusion Caches easily fixes this (Avada > Theme Options > Performance > Reset Fusion Caches).